Jan 082014
 

Subject: 405078750 Service Record Update; Clt Ref Id#:

Hello XXXXX –

When a MPage is executed from PowerChart, it calls server 79 (CPM Script MPages). Some clients have a startup script on the 79 server that sets a rec-persist command. If this is set, it could be causing the request/reply structure used in your page to contain invalid data or not qualify as expected. CR# 1-7329965061 addresses this issue, and the fix is to change the startup script on EACH backend node of each affected domain:

1. In CCL, compile the following script.

DROP PROGRAM  CPMSTARTUP_MPAGE:DBA  GO
CREATE PROGRAM  CPMSTARTUP_MPAGE:DBA
       EXECUTE CPMSTARTUP_RECACHE
       SET TRACE SKIPPERSIST
END GO

2. In SCP, modify server 79 to use CPMSTARTUP_MPAGE on all nodes

scp> modify 79 -prop "startup script"=mPage

 
3.  After performing the previous step, cycle all instances of server 79

scp> cycle -entry 79

You may also take package 69219 to address this potential issue.
Another option may be to free your record structure prior to declaring it in your script.

When you have a chance to run the query, let me know if it resolves the issue.

Thank you,